SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of paramounta.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of paramounta.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I chose this as a Valentine's Day present for my partner. We get really excited about scratching off each date, which encourages us to try new and fun activities, most of which are affordable and easy to arrange.
I purchased this for a friend who's been in a relationship for some time and is looking to give their stagnant relationship a nudge forward. The packaging was excellent, with the item neatly rolled and completely undamaged. It also arrived swiftly, which was a pleasant surprise. The material is a sturdy paper, resilient and not prone to tearing easily.
My son got this for his girlfriend's birthday. They've really enjoyed it, finding it a source of new and exciting date ideas. A charming and delightful gift that has brought them a lot of joy.
I might have gone overboard, but I bought these for several of my married friends for Christmas. I'm thrilled I did, as it has given those who've been married for years some fresh ideas.
Even as a guy, I saw how great this gift could be! It scores immediate points, and with a bit of commitment, it can be a continual prompt for both of you to make the most of your time together.
I chose it as a present for my partner, and they absolutely adored it. It's a nice blend of simple activities and ones that need a bit more planning, which is great.
It's a lovely gift idea for Valentine's Day or an anniversary. I'm excited to explore these date ideas with my husband.
I gave this to my boyfriend, and it's adorable. We haven't fully utilized it as intended, but it's definitely a fantastic present.
This is a fantastic and entertaining present, brimming with wonderful suggestions for date nights and new adventures!
It's a high-quality poster packed with date ideas, perfect for when we're out of ideas and need inspiration.
I really like it, though it could use a few more interesting date options.
I'm impressed with its size and design!
My boyfriend and I are enjoying these activities, but they're a bit tough to scratch off.
I bought this for my daughter and her husband as a birthday gift. They've been married for quite a while, and this might give them some fresh ideas.
My boyfriend and I absolutely adore this. It's the best thing I've bought. It's entertaining and keeps us engaged in new activities.
A subtle yet highly appreciated Valentine's Day present. We both can't wait to start checking off these activities!
Unfortunately, she broke up with me before we could use it, but it's still a super cute idea.
This was the ideal anniversary gift for my girlfriend! It's a fantastic present, especially for those who often can't decide what to do.
A wonderful addition to our 25-year marriage. Planning and scratching off these little dates together is fantastic.
It's a fun way to spend time together.
A really innovative concept and perfect for couples struggling to come up with fresh ideas for date nights!
I gave this as a Valentine's Day gift, and it was a perfect match for my theme of scratch-offs! Absolutely loved it!
I purchased this item for each of my nieces' boyfriends for Christmas. They're both 21 and really loved the poster.