SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of paramounta.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of paramounta.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This keychain makes for a cute and simple gift for you and your significant other, although it does have a somewhat inexpensive feel. However, considering its price, it's still reliable and sturdy enough not to break.
I find the concept of these keychains very clever and cute! My partner had a big smile when I gave it to him, and now he proudly displays it on his keychain.
These keychains create a perfect heart shape, even though they are quite small in size. Both my partner and I loved them, making them an excellent gift recommendation for loved ones.
As my girlfriend and I are fans of sentimental items, these keychains fit perfectly and have shown no durability issues over three months of use.
While it served its purpose during our brief time together, she eventually cheated on me with her ex. However, I must admit that it was a cute and joy-inducing gift, especially since we both have fond memories of playing with Legos in our childhood.
I gave it to my boyfriend as a Christmas gift, and he loved it! We both have them on our keys, and they add a cute touch. They are simple and match the size depicted in the picture.
I purchased two sets of these keychains for Valentine's Day: one for my husband and me, and the other for our kids' backpacks. They are a lot of fun, resembling regular brick pieces that transform into a heart when brought together. We absolutely adore these keychains.
So far, the quality has held up well.
I got this as a Valentine's gift for my Lego-loving boyfriend. The concept is super cute! However, within two months, his Lego piece went missing because one of the links seemed to have broken off. I bought it again because he loved it so much, and this time it has been holding up just fine, so maybe the first keychain was a bit weak.
I gave this to my boyfriend, but our relationship didn't last. Nonetheless, the keychain is cute and durable, unlike my relationship.
It feels a bit less expensive than expected, but it is made by Lego, so I'm not sure what I really expected. Nevertheless, it's incredibly cute, fits together seamlessly, and I think he'll absolutely love it. I recommend it!
It's a sweet idea for anyone.
This tiny keychain is absolutely darling! My guy and I share a nerdy side, so I got it as a little surprise. He absolutely loves it!
My girlfriend loved it, and we've kept it on our keychains for months now. It's super cute and meaningful.
I gave this as a gift to my Lego-loving boyfriend, and he was absolutely thrilled with it. He thought it was incredibly cute!
My boyfriend and I love our matching keychains. When they're apart, they look like ordinary bricks, but when they come together, it's a symbol of our unique connection.
It's a great gift option.
Super cute! I gave it to my boyfriend for Valentine's Day, and he adored it. Such a clever idea!